| Stage 1: Business Analysis |
|
Activities
• Review high level business and solution requirements
• Determine initial target dates and ballpark costs for implementation
Deliverable
• Solution Summary outlining summary of requirements, target dates, and initial ballpark estimate
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| Stage 2: Solution Assessment |
|
Activities
• Develop business case for new system.
• Identify solution needs.
• Identify Data migration, customization, integration requirements
Deliverable
• Solution Assessment outlining solution key areas of business that will be addressed, quantitative indicators of success and solution confirmation plan. |
|
| Stage 3: Implementation Planning and Solution Confirmation |
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Activities
• Evaluate solution(s) against requirements to identify functionality gaps in solution
• Develop detailed implementation plan
• Development of data migration, customization, and integration functional requirements
• Confirm and Purchase software.
Deliverable
• Detailed scope of work and estimate for software, implementation and customization. |
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| Stage 4: Implementation |
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Activities
• Execute Data Migration
• Install Hardware (If necessary)
• Install and Implement Software
• Initial configuration and setup of application.
• Onsite consultant during initial implementation for support
Deliverable
• Implemented Solution |
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| Stage 5: Training |
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Activities
• Development of training itinerary
• Onsite training sessions
Deliverable
• Training materials and completion of session training |
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| Stage 6: Support |
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Activities
• Ongoing remote and/or onsite support
Deliverable
• 24/7 Helpdesk support |
